After 13 years of service, Starbucks decided I was no longer needed, and I was part of the 1,100 who were laid off. In pop culture, the five stages of grief are typically stated as denial, anger, bargaining, depression, and acceptance.
There really was no denial. The generic “Your role has been eliminated” left no room for denial. There was no “Could this be a mistake?” or “Is there another Eddie Wang?” It was easy to reach the conclusion: “Yeah, you are it.”
Anger is the clearest and most persistent stage. It is still an ongoing process for me to figure out if I should be angry at myself, management, or the company as a whole. There’s anger at being discarded, anger at the sudden change in company culture, and anger at myself for believing it was anything other than a profit-making vehicle.
There was no real bargaining stage, except for some discussions with colleagues over the question, “Would you ever go back?” and the even more depressing conclusion, “What are we even going back to?”
Depression is truly what this whole grieving process is about. Sadness is the one word that can sum up this entire experience so far. It’s as simple as that, and as complicated as that.
Acceptance is the destination stage of this process. I am not sure what that will be like. One day, if I find another job where I can continue my career with the same level of satisfaction and fulfillment, maybe I will be able to look back and accept what happened.
It took me a little bit of time to determine the title of this post. “Breakup” sounds overly dramatic, but it’s fitting because This American Life recently republished this all-time great story. The feelings are strangely similar. If you have never listened to it, do yourself a favor and download it. https://www.thisamericanlife.org/339/break-up
Finally, thinking back, what will I choose to remember about my time at Starbucks? I went through thousands of photos I have related to the time I have been with the company and decided to post the one above.
It was 2018, and I was in Shanghai to finish up one of my projects. It was also during the company party for the Chinese New Year, and there was a wall where partners could sign and write a message about the company.
For me, it was “peak Starbucks.” The Shanghai Roastery had just opened, and the company was fully engaged in the expansion and elevating the brand phase.
Professionally, I was taking on more of a leadership role, starting to represent teams with stakeholders. Most importantly, it was the time when I started to allow myself to think, “I am onto something. I can see myself ending my career here.” In a way, it was the beginning of the end.
This really isn’t the post I wanted to write, but I need to write it, just for myself. The post I was planning to write is still coming. It will be about my preparation for the Taiwan trip with Kai. That’s still happening, and in many ways, it couldn’t come at a better time.